At Intukiye, we care not only about product quality but also about your overall shopping experience. We are committed to providing thoughtful, professional, and efficient after-sales support to ensure you feel confident and cared for before and after your purchase.
Scope of Service
- Order Assistance: Help with order modifications, cancellations, and shipping status inquiries
- Returns & Exchanges: 30-day worry-free return and exchange service (see our Return Policy)
- Product Quality Guarantee: If you receive a damaged, defective, or incorrect item, we’ll offer a free replacement or refund
- Shipping Issues: Support for lost packages, delays, or transit damage—we’ll coordinate with carriers to resolve the issue
- Usage & Care Guidance: Advice on product usage, cleaning, and maintenance
Service Hours
- Monday to Friday, 9:00 AM – 5:00 PM (Central Standard Time)
- Requests submitted outside business hours will be handled on the next business day
Contact Us
For after-sales support, please reach out to us via:
- Phone: 763-258-8525
- Email: aboutus@intukiye.com
- Address: 2150 Niagara Ln. N., Plymouth, MN 55447
Helpful Tips
To help us assist you faster, please include the following when contacting us:
- Your order number or proof of purchase
- Product name and a brief description of the issue
- Photos or videos if applicable